Question 1

Is your hair one hundred percent raw?

Accepted Answer

Yes. All Her Raw hair is one hundred percent raw Vietnamese human hair, collected from a single donor and left unprocessed.

Question 2

Can the hair be coloured?

Accepted Answer

Yes. Raw hair takes colour well, and we recommend all colouring is carried out by a qualified professional.

Question 3

Can I heat style the hair?

Accepted Answer

Yes. The hair can be straightened or curled. Always use a heat protectant and a moderate temperature to protect the cuticle.

Question 4

How long will the hair last?

Accepted Answer

With the correct care, Her Raw hair lasts between two and five years, and often longer.

Question 5

Can the hair be reused?

Accepted Answer

Yes. Bundles, tapes, closures, frontals and clip ins can all be reinstalled and reused with professional maintenance.

Question 6

How long does shipping take?

Accepted Answer

Orders are processed within one to two working days, and delivery times depend on the shipping method selected at checkout.

FAQ